Invisible Barriers Part I: Why Good Clients Do Not Always Book

Part I. Written by Dustie Houchin A practical guide to removing friction from the client journey in practice The Clinical Skill Is There. So Why Is the Diary Still Inconsistent? Most practitioners assume that if their clinical work is good enough, clients will naturally book, return and recommend them. Often, they do. But expertise alone…

Finding The Right Practice For You

Today’s Audience: Practitioners looking for a space to work. Hello, and welcome. I’m Dustie, speaking on behalf of Herdwick & Goose. This is a short audio note for our practitioner community—an opportunity to share useful thinking, practical perspective, and conversations that support the work you do. Last time, I touched on some of the terms used…

The Bare Bones of Practice Business.

Today’s audience: Practitioners in private practice.  Hello, and welcome. I’m Dustie, speaking on behalf of Herdwick & Goose. This is a short audio note for our practitioner community—an opportunity to share useful thinking, practical perspective, and conversations that support the work you do. Last week, I discussed why it is prudent to have a clear…

A Well Run Practice Helps You Breathe

When your practice runs smoothly, life feels simple. When a practice is run smoothly, it works like a well‑oiled machine. No one feels overburdened. Customers are happy. Days run calmly, people get the breaks they deserve (and need), and notes get written when they should. To run a practice like this, we have to face…